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    Privacy notice

    PRIVACY NOTICE

    Last updated October 12, 2023

    Version 1.0

    This privacy notice for Pistacchio.gr ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you visit our website at Pistacchio.gr.

    Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@pistacchio.gr.

    TABLE OF CONTENTS

    1. WHAT INFORMATION DO WE COLLECT?

    2. HOW DO WE PROCESS YOUR INFORMATION?

    3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

    4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    5. HOW LONG DO WE KEEP YOUR INFORMATION?

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    7. WHAT ARE YOUR PRIVACY RIGHTS?

    8. DO WE MAKE UPDATES TO THIS NOTICE?

    9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    1. WHAT INFORMATION DO WE COLLECT?

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services.

    The personal information we collect may include the following:

    • email address
    • telephone number
    • name

    We do not process sensitive information.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To request feedback.
    • To send you marketing and promotional emails. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.
    • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, andmore.
    • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

    3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

    We follow the General Data Protection Regulation (GDPR) which require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

    • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
    • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

    -Send users information about special offers and discounts on our products and services.

    -Develop and display personalized and relevant advertising content for our users.

    -Support our marketing activities.

    -Understand how our users use our products and services so we can improve user experience.

    • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement bodyor regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

    4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    We may share information in specific situations with the following third parties:

    www.cientoluna.com

    5. HOW LONG DO WE KEEP YOUR INFORMATION?

    We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to bypass our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information. You should only access the Services within a secure environment.

    7. WHAT ARE YOUR PRIVACY RIGHTS?

    In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

    You can make such a request by contacting us by using the contact details provided below.

    We will consider and act upon any request in accordance with applicable data protection laws.

    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

    If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided below.

    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still communicate with you—for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

    If you have questions or comments about your privacy rights, you may email us at info@pistacchio.gr.

    9. DO WE MAKE UPDATES TO THIS NOTICE?

    Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

    10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this notice, you may email us at info@pistacchio.gr or contact us by phone.

    11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.